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RMB Case Study


By implementing Eurobase’s online banking platform, siena, leading South African bank, Rand Merchant Bank (RMB), has seen a significant improvement both in its customer service and its operational efficiency.

  •  RMB has seen an increase of 60% straight through processing of trades and big improvements to the overall quality of their service
  • siena eSolution platform has enabled the bank to streamline its operations away from trader dealing and reduced headcount by almost 20% (from 30 to 25 traders).

 

RMB Banking Case Study

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